FAQ

The questions we get most often. If yours is not here, email us — we would rather answer it than have you guess.

A 28-day Tai Chi walking programme: a new 7-minute follow-along routine each day, plus weight and habit tracking, daily check-ins and reminders. Everything runs in your browser — there is nothing to install.

No. The routines are low-impact and designed for sensitive knees and backs. You go at your own pace, and every movement is explained calmly before you do it.

Seven minutes a day. That is the whole idea — short enough that skipping it never feels justified.

You are charged the introductory price at checkout. The plan then renews automatically at the regular price until you cancel — the exact amounts and interval are shown before you pay and repeated in your receipt. Full detail is in our Subscription Policy.

Profile → Manage subscription → cancel. It takes a few seconds, needs no reason, and you keep access until the end of the period you have already paid for.

If you follow the programme for 30 days and see no result, we return what you paid for the intro period. Conditions are in our Money-Back Policy, and your statutory rights are set out under Legal Guarantee.

Your account is created automatically when you buy, using the email you gave during the quiz. On the sign-in page, ask for an email link — or set a password under Profile → Sign-in password and use that instead.

No. TaiPace is a general fitness and wellness programme, not medical advice, diagnosis or treatment. Speak to a doctor before starting if you are pregnant, recovering from injury, or have a heart, joint or blood-pressure condition.

We use them to build and adapt your programme — nothing else. Some answers count as health data, so we process them only with your explicit consent and never for advertising. See the Privacy Policy.

Email support@taipace.com from the address on your account. We aim to reply within two business days.